1. Identify the part that has a problem. (part number, machine model number, and year of supply)

2. What is the kind of problem
– Is it a mechanical problem?
– Tip wore out, water leaking, air leakage, rusted non-moving mechanical part, or any other?
– Is it an electrical/electronic malfunction?
– Describe the behavior.
– Is it a welding quality problem?
– Inconsistency in the weld, inadequate strength or weak weld, power supply linked

3. Take photograph /s of the problem.

4. Send to biz-suprt@mechelonic.com