How do I order a machine?

maxdigits2022-09-26T21:20:11+00:00June 26th, 2020|

How do I order a previously supplied machine?

maxdigits2022-09-26T21:20:59+00:00June 26th, 2020|

I do not have any specifications of a machine I only have a welded sample?

maxdigits2022-09-26T21:21:42+00:00June 26th, 2020|

How do I order Spare parts?

maxdigits2022-09-26T21:22:20+00:00June 26th, 2020|

I have a breakdown what do I do?

maxdigits2022-09-26T21:22:57+00:00June 26th, 2020|

How do I maintain a machine?

maxdigits2022-09-26T21:23:35+00:00June 26th, 2020|

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Q: How do I order a machine?

Follow the instructions on the products page and send us a filled inquiry form on the website. Alternatively, you could email us at biz-suprt@mechelonic.com with your requirement, photographs, and any other supporting documents you may have.

Q: How do I order a previously supplied machine?

Send us the machine model number, year of supply along with photographs and relevant data to biz-suprt@mechelonic.com

Q: I do not have any specifications of a machine I only have a welded sample?

Please contact us at biz-suprt@mechelonic.com and send us the photographs and all relevant data you may have.

Q: How do I order Spare parts?

Write the Mechelonic part number, machine number, and machine supply year. Take a photograph of the part needed. Send to biz-suprt@mechelonic.com

Q: I have a breakdown what do I do?

1. Identify the part that has a problem. (part number, machine model number, and year of supply) 2. What is the kind of problem - Is it a mechanical problem? - Tip wore out, water leaking, air leakage, rusted non-moving mechanical part, or any other? - Is it an electrical/electronic malfunction? - Describe the behavior. - Is it a welding quality problem? - Inconsistency in the weld, inadequate strength or weak weld, power supply linked 3. Take photograph /s of the problem. 4. Send to biz-suprt@mechelonic.com

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